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Join us on September 16th
11:00am - 12:00pm ET

Webinar Details

In a hybrid world, your onboarding experience is your brand. From the moment a device arrives at a new hire’s doorstep, you’re making a first impression—good or bad. 

  • 88% of employees say their first-week experience determines how long they stay
  • 70% of organizations report inconsistencies between IT onboarding and HR expectations
  • Disjointed processes between IT and People teams lead to missed moments and lost engagement 

This session brings together insights for both IT and HR leaders—highlighting how to turn traditional laptop provisioning into an opportunity to build belonging, excitement, and productivity from day one. 

What You’ll Learn: 

  • The psychological and cultural impact of first-day experiences
  • Real data on how onboarding links to retention, engagement, and performance
  • Common gaps in IT-led onboarding—and how to fix them
  • Creative ways to make onboarding more human without adding complexity 

All attendees will receive: 

  • “The First-Day Experience Toolkit” — with actionable ideas to deliver a better onboarding moment across IT and HR touchpoints. 

Who Should Attend: 

  • Directors of IT & Endpoint Admins
  • HR & People Operations Leaders
  • Employee Experience & Workplace Managers
  • Talent Acquisition & Onboarding Professionals 
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Keynote Speaker

Dean Norton

National Manager of Device Services

An experienced, dynamic director with more than 20 years of experience managing teams and partners—I enjoy building and bridging, working with a wide variety of customers and stakeholders. I have managed multidisciplinary and multifunctional groups of up to 60 team members, while providing strong guidance to peers and collaborators across organizations.

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